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Terms and Conditions

Our storewill protect your personal Information in accordance with the relevantprovisions of the Personal Data (Privacy) Ordinance and in accordance with PlayfulStore





•  In case of any dispute, themerchant will retain the right of final decision without prior notice.


•  Color shown may be slightlydifferent than actual products due to computer monitors settings.


•  In situation where there arelimitations, price, promotion offers and other marketing campaigns on Hills 360may vary from retail stores, the terms and offers are only applicable to PlayfulStore.



•  Our refund policy gives customers abetter shopping experience.  From the day you receive your item, ourreturn policy is valid for ​7​ days. 



Pleaseemail to​    Playful Store.cs @gmail.com  if you need to returnthe product.



. Below situations are not acceptable in​   our refund policy:


1.    Opened/used products


2.    Without original and unopenedpackaging


3.    Products with “non-returnable”remark


4.    Free Gifts/ Accessories / Samples


5.    Without the corresponding originalorder confirmation, delivery note



We willcheck before return/exchange, the original delivery charge and cost of returnare borne by customers. Customers must return with all free gifts/ accessories/ samples.